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Participant Journey for 1:1 Matching

Use this framework for 1:1 matching to build your internal member match page

Patritsiya Kostadinova avatar
Written by Patritsiya Kostadinova
Updated over 3 years ago

๐Ÿ‘€ Who We Are

Orbiit is a matchmaking engine powering curated 1:1 community connections at scale. Orbiit relies on AI technology to connect participants with the most curated match within their community, focusing heavily on quality and impact. With over 23,000 connections made, Orbiit is a leader in 1:1 connections.

โฉ How It Works

  1. Receive an invite email

  2. Register to be matched through a sign-up link

  3. Matches are made: participants are introduced over email and receive a calendar invite

  4. Access the meeting invite link directly through email and/or calendar invite, or swap out the Orbiit Meet link for the preferred provider

    • ๐Ÿšจ We lose match meeting analytics if participants swap out the Orbiit Meet link (i.e. We cannot accurately track if a group has met if we do not receive participant feedback via the post-match form).

  5. Share feedback about your conversation immediately after meeting through an email survey

    • ๐Ÿšจ If the participant does respond to the first survey, they are sent a second touchpoint 24 hours later (not including weekend hours).

๐Ÿ’ซ Program Benefits

  • Orbiitโ€™s average NPS across communities is 83 out of 100

  • 4.3 out of 5 participants reported that their match was compatible with them

  • 81% of participants report their conversation helps them to make a better decision(s)

  • Connect with like-minded people

  • Grow your network at scale

  • Get a sense of belonging to your community

  • Share knowledge and best practices on specific topics with other peers

  • Seek and evaluate personal and professional opportunities

๐Ÿ‘‹ RSVP Now

  • Example: Founders join here <<link>>

  • Example: Functional leaders join here <<link>>

๐Ÿ—“ Schedule / Cadence

  • Example: Registration opens the first week of every month and conversations are scheduled for the following Thursday/Friday. You choose the date and time that works for you. Rescheduling can be done directly through the calendar invite.

๐Ÿ Rules of Engagement

  1. These 1:1 forums are meant to be a safe, inclusive environment. If your experience felt unsafe, please contact the Community team immediately.

  2. This program is entirely optional. If you register, it is expected that you show up for your designated meeting. If you cannot join, please contact your match directly over email.

  3. Calendar invites are editable. If you need to reschedule, you can swap out the Orbiit Meet link for your preferred video platform.

  4. Please share your feedback with us! Weโ€™re constantly working to make introductions the most beneficial for you. Any and all feedback is welcomed.

๐Ÿ“„ PDFs

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