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Participant Journey for Group Matching

Use this framework for group matching to build your internal member match page

Patritsiya Kostadinova avatar
Written by Patritsiya Kostadinova
Updated over 3 years ago

👀 Who We Are

Orbiit is a matchmaking engine powering curated community connections at scale. Orbiit relies on AI technology to connect participants for well-curated and impactful group match conversations.

How It Works

  1. Receive an invite email

  2. Register to be matched with a group through a brief survey

  3. Matches are made: participants are introduced over email and receive a calendar invite

  4. Access the meeting invite link directly through email and/or calendar invite, or swap out the Orbiit Meet link for the preferred provider

    • 🚨 We lose match meeting analytics if participants swap out the Orbiit Meet link (i.e. We cannot accurately track if a group has met if we do not receive participant feedback via the post-match form).

  5. Share feedback about the group conversation immediately after meeting through an email survey

    • 🚨 If the participant does respond to the first survey, they are sent a second touchpoint 24 hours later (not including weekend hours).

💫 What’s Been Said about Group Match Conversations...

  • “The group was very interactive making it easy to discuss what we learned from each other. Sharing ideas in specific fields of work made it more interesting. I enjoyed every bit of it; including the making of new friends.”

  • “Loved the group chat more than the individual chats. It also made conversation flow more easily and get loads more ideas from one chat.”

  • “Relevant topic with an excellent group of financial professionals. We ate through every minute of the time and could have used another hour of discussions on the topic.”

  • “I learned so much my concern was that I didn't contribute enough. Wonderful opportunity to connect with people with similar challenges.”

  • “We are all in different stages of the start-up life cycle. It was good to see/hear those different perspectives based on the topics we covered.”

👋 RSVP Now

  • Example: All Community Roundtable April Matching <<link>>

  • Example: International Women’s Month Group Match <<link>>

🗓 Schedule / Cadence

  • Example: Registration opens the first week of every month and meetings are scheduled for the third Thursday and Friday of every month.

🏁 Rules of Engagement

  1. These group forums are meant to be a safe, inclusive environment. If your experience felt unsafe, please contact the Community team immediately.

  2. This program is entirely optional. If you register, it is expected that you show up for your designated meeting. If you cannot join, please contact your group directly over email.

  3. Calendar invites are editable. If your group needs to reschedule, you can swap out the Orbiit Meet link for your preferred video platform.

  4. Please share your feedback with us! We’re constantly working to make group conversations the most beneficial for you. Any and all feedback is welcomed.

📄 PDFs

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