To create a Custom Question, go to the Edit Topic step in your engagement and select the form you want to modify.
Custom Match Questions
Navigate to the 'Custom Match Questions' section and click on '+ Add Custom Question'. You can add up to 7 answer options per question. All answer options must be pre-filled – respondents cannot add free text.
📝 The number of custom questions you have access to depends on your pricing plan.
Additionally, you can further define how you'd like to set up your question via the Answer Settings.
Allow for multiple selections: Choose this setting if you want participants to be able to choose more than one answer option.
These answers represent a scale (ordered): Turn these on if the list is ordered by most similar to least similar. For example, an Executive is more similar to a VP than they are to a Director. Or, 1 year of experience is more similar to 2 years of experience than 5 years, so we want to match the 1 ↔️ 2 and the Executive ↔️ VP.
Match like-for-unlike: By default, Orbiit will match for like ↔️ like, if you would like to match like ↔️ unlike (e.g. mentor to mentee or technical to non-technical), select 'Match like-for-unlike'.
Do not use this question for matching: Use this setting to collect data on your members that you do not necessarily want to match on (i.e. last round of fundraising, likelihood to renew, product preferences).
Custom Feedback Questions
Navigate to the 'Custom Questions' section and click on '+ Add Custom Question'. Similar to custom match questions, you can add up to 7 answer options per question. All answer options must be pre-filled – respondents cannot add free text.
💡 Think of creative questions specific to the community members that will help you get objective feedback to determine if they are enjoying Orbiit.
Examples:
How satisfied are you in being part of the X community?
How valuable did you find the peer matching program?
Would you like this offering to continue for you and/or your team?