To ensure uninterrupted access to Orbital Witness, your network and security configurations must allowlist specific domains, IP addresses, and email addresses. This is essential for maintaining seamless functionality, secure authentication, and reliable system communications.
Why Whitelisting is Necessary
Firewalls, content filtering systems, and email security policies may block or restrict essential traffic. By implementing the following allowlist rules, you enable:
✅ Unrestricted access to Orbital Witness and its services
✅ Secure API and authentication flows
✅ Reliable email notifications and system alerts
✅ Seamless integration with external services
Domains & URLs to Allowlist
Ensure your firewall and proxy settings permit outbound and inbound traffic to the following:
Core Application & API Endpoints:
*.orbitalwitness.com
ow-notification-hub-signalr-prod.service.signalr.net
ow-notification-hub-api-prod.azurewebsites.net
ow-document-manager-api-prod.azurewebsites.net
maps.gstatic.com
*.googleapis.com
heapanalytics.com
*.lr-in.com
*.ggpht.com
dc.services.visualstudio.com
atlas.microsoft.com
api.os.uk
api.orbitalwitness.com
Ow-document-ordering-api-prod.azurewebsites.net
ow-epc-api-prod.azurewebsites.net
sentry.io
*.intercom.io
*.intercomassets.com
*.intercomcdn.com
reporting-api.prod.re.intow.tech
*.orbital.tech
https://mapping3.net
Content Delivery & Third-Party Services:
https://www.datadoghq-browser-agent.com
https://rum-static.pingdom.net
https://www.googletagmanager.com
https://az416426.vo.msecnd.net
https://dc.services.visualstudio.com
https://cdn.heapanalytics.com
https://events.launchdarkly.com
And all entries from ‘Maps JavaScript API’ and ‘Additional hostnames’:
https://developers.google.com/maps/gmp-domains
🔍 Note: If your organisation enforces strict web filtering, ensure these domains are exempt from blocking policies.
Email Domains & Addresses to Allowlist
To prevent important system emails from being blocked or filtered as spam, allow inbound email from:
📩 Support & Notifications:
support@orbitalwitness.com
support@orbital.tech
customersuccess@orbitalwitness.com
customersuccess@orbital.tech
marketing@orbitalwitness.com
marketing@orbital.tech
alerts@orbitalwitness.com
noreply@orbitalwitness.com
📩 Billing & Account Management:
finance@orbitalwitness.com
finance@orbital.tech
📥 Recommended: If your email security policies allow domain-wide whitelisting, add:
@orbitalwitness.com
@orbital.tech
We're here to help!
If issues persist, contact us via email at support@orbital.tech or through our live chat.