All users are charged for ordering HMLR documents and for exporting a spreadsheet with title information.
You can see a running tally of all charges incurred next to the name of your matter.
Transactional users are also charged for use of the platform so that the cost of Orbital Witness can be disbursed to clients. This is calculated using distinct titles selected per matter. A title is selected when the title information pane opened and boundary coloured red. Contact your Customer Success Manager for more information