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Do I ship directly to the dental practice?

Where Ordentic orders are delivered, what address details you see, and what you cannot change.

Yes. You ship Ordentic orders directly to the dental practice (the buyer). There is no Ordentic warehouse. Under the terms, you dispatch the goods to the address the buyer communicated via the platform.

On the order page you see shipping address and billing address (and VAT number), with company name, street and number, postal code, city, and country. Email and phone are not shown on that screen. You cannot change the delivery address, split destinations, or hold for pickup. You can still ship an order in multiple shipments by line quantity, and every shipment goes to the same address.

The purchase agreement is between you (the seller) and the dental practice (the customer). Ordentic is not a party to that sale.

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