Skip to main content

When do suppliers get paid?

When your share is transferred after an order, and how bank payouts follow from Stripe Express.

Suppliers are paid within 14 days after the invoice date, as set out in the terms.

Ordentic transfers your share to your Stripe Express balance. Your bank payout then follows your Stripe Express payout settings.

In practice there is one transfer per supplier order, in euros. The transfer amount is the order total including VAT, minus commission and any VAT on commission. If a cart has several suppliers, each supplier gets their own transfer.

On the order page, the timeline can show that an amount was transferred to your account. To manage your payout balance, payout history, and bank details, open manage payments from the supplier home. That opens your Stripe Express account.

If a customer is refunded, your share of that refund is deducted from your account as part of the payout reversal.

Did this answer your question?