Summary
nbn have cancelled installation appointments in cyclone affected areas in QLD and NSW on Friday 7 March and Saturday 8 March
nbn installations will begin again Sunday 9 March
As Tropical Cyclone Alfred approaches Queensland and Northern New South Wales, nbn have cancelled existing appointments in cyclone affected areas on Friday 7 March and Saturday 8 March.
Appointments are cancelled for the safety and wellbeing of the community, and we assure you that we will get you connected as soon as we can. If your family and community are affected by the cyclone, we’re here to support you.
Some nbn installation appointments will continue on Thursday 6 March. See table below.
All nbn orders and service connections will begin again on Sunday 9 March, as long as it is safe to do so.
We will provide further updates as advised by nbn.
Queensland: Thursday 6 March 2025 appointments
Region | Morning (8am-12pm) | Afternoon (1pm-5pm) |
Beaudesert | Open | Closed |
Brisbane Metro South | Open | Closed |
Brisbane Metro South West | Open | Closed |
Brisbane Metro North | Open | Closed |
Coochiemudlo Island | Closed | Closed |
Gold Coast | Open | Closed |
Gympie | Open | Closed |
Logan | Open | Closed |
MacLeay Island | Closed | Closed |
Nanango | Open | Open |
North Stradbroke Island | Closed | Closed |
Quilpie | Open | Open |
Russel Island | Closed | Closed |
Sunshine Coast | Open | Closed |
Toowoomba | Open | Open |
Tweed heads | Open | Closed |
Warwick | Open | Open |
New South Wales: Thursday 6 March 2025 appointments
Region | Morning (8am-12pm) | Afternoon (1pm-5pm) |
Ballina – Lismore | Open | Closed |
Byron Bay | Open | Closed |
Casino | Open | Closed |
Coffs Habour – Korora | Open | Open |
Kingscliff | Open | Closed |
Yamba | Open | Closed |