Find a map of local power outages at your distributor's website
Qld: Energex, Ergon Energy
Vic: Jemena, CitiPower/Powercor, Ausnet, United
If you don't know who your distributor is, check our look up tool below.
In the case of an emergency, or if you can smell gas, call 000 immediately.
Your distributor can provide outage details
Your distributor owns and maintains the energy network in your area and can give you information about what’s happening when there’s an outage or blackout.
To find out when your power can be restored, see your distributor's outage map or contact your distributor. If you don't know who yours is, you can check our distributor look up tool.
Some postcodes have several distributors. If you see more than one distributor listed you can confirm who yours is by looking on your bill under faults and emergencies. For quick access, you can find your bills in View my bills in My Account or the app.
Natural disaster and general safety information
Our Emergencies page can give you tips about general energy safety and what to do in the case of bushfires and floods.
Life support program
If someone at your address uses a life support machine, please register the details as soon as possible. Then, we’ll be able to give you additional protection such as providing advanced written planned interruption notification. However, we can't always predict the outages, so in case of an emergency call 000.
LPG safety concerns
See:
For LPG tanks or supply concerns, please call 13 35 74.
Please contact us if you have any concerns about your Origin account.
See also