Summary
Concessions vary by state, card type and energy type. Visit Concessions and rebates on our website to see what's available in your state.
Electricity and natural gas account holders with concession cards issued by Centrelink, the Department of Veterans Affairs or the Department of Communities may be able to add concessions details to My Account. See More info in this article for a list of cards that may be eligible.
NSW LPG, and NSW centralised hot water or electricity customers must apply through Service NSW. Customers from other states can contact us.
More info
Valid concession cards
This table outlines the cards that may entitle you to an electricity and/or natural gas concession or rebate.
Valid concession cards | More information |
ACT Services Access Card | ACT only. Contact us to apply. |
Commonwealth Seniors Health Card | NSW and SA customers should apply through their state-based program. See:
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Department of Veterans' Affairs Gold Card (including War Widow(er), TPI and EDA) | Apply through My Account for electricity and natural gas, or contact us |
Department of Veterans' Affairs Pension Card | Apply through My Account for electricity and natural gas, or contact us |
Health Care Card issued by Services Australia | Apply through My Account for electricity and natural gas, or contact us |
ImmiCard (Qld only) | Qld only. Contact us to apply. |
Pensioner Concession Card | Apply through My Account for electricity and natural gas, or contact us |
Queensland Seniors Card | Qld only. Apply through My Account for electricity and natural gas, or contact us |
Cards that do not entitle you to a concession
Commonwealth Seniors Health Card – all states except NSW and SA
DVA Orange Card
DVA White Card
Seniors Business Discount Card
Related articles
Concessions and rebates (state-based information about concession types and eligibility)