You can close your business’ energy account easily, online.
Go to Disconnect my property
This will take you through to My Account where you’ll be asked to log in. We’ll make sure you’re disconnected within 3 business days.
Getting set up again, down the track
If and when you’re ready to set your energy back up again, head to our Plans page. You can choose a new plan and get set up in just a few minutes online.
Need to move your business account to another address?
You can organise your move online in 3 simple steps:
Compare our latest offers for your new address
Once you’ve chosen a plan, we’ll ask for your new business address and move in date. We’ll organise to connect the property, ready for move in. You can check the status of your connection on your My Account Dashboard – see how everything’s coming along.
Close the account for your old location by going to Disconnect my property.
We'll tell you about any connection or disconnection fees that apply along the way. You don’t usually need to be on site for the move in or the disconnection, unless there’s a chance we’ll have problems accessing the meter. It’s also good to know, some meters can be disconnected from 7 am on the day you choose. It might be better to book your disconnection for the day after you move out.