Short answer
If you have a basic electricity or natural gas meter (a meter that needs to be physically read for accurate billing), you can submit a self meter read anytime through My Account or the Origin app – or contact us.
What you can do
When to submit a self meter read
Depending on where you are in your billing cycle, you can submit a self meter read to:
track your cost-to-date and get a bill prediction
get your bill issued early – you must be within 10 business days of your next meter read date
have an estimated bill adjusted – up to 14 business days after your estimated bill has been issued
When we can't or don't use a self read
We don't use self reads for first or final bills. In these cases, we need an official read from a meter reader (your distributor)
We must collect one actual read from your distributor every 12 months. If your distributor sends through an actual reading for a bill period that you've submitted a self read for, we'll use the distributor's reading for billing.