Short answer
If you're struggling to pay your bills, or you know an upcoming bill is going to be a problem, this article explains what you can do.
What you can do
Residential customers
Residential customers
Head to Manage your LPG account and click the Financial hardship tab. You’ll see support options, like getting financial counselling or setting up a payment plan with us.
And if you’d like to talk to us, the sooner you get in touch the quicker we can help. Call 1300 788 240 weekdays from 9am to 5pm AEST, except on public holidays. Our experienced customers service team are keen to help out.
Business customers
Business customers
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