We’re sorry you're unhappy about something but keen to know how we can improve.
To lodge a complaint, head to our complaints page. We're listening.
You’ll find everything you need to lodge your comments online, over the phone or by mail.
How do I contact Customer Service?
For electricity and natural gas
Online
Get in touch with us through our general enquiries form.
By phone
Call 13 24 61 from 7 am–7 pm, Monday to Friday AEDT – we’ll always do our best to sort you out with a good solution.
By Post
Send us a letter and we’ll get back to you within 5 business days.
GPO Box 1199, Adelaide SA 5001
For Broadband
Call 1300 508 830 from 7 am to 9 pm, Monday to Friday AEDT.
Email us at customerservice@originbroadband.com.au.