1. Pay instalments on your current bill up to the due date:
Head to Make a payment – you can make your first instalment and then continue to make payments up until your bill’s due date. You can find your bill’s due date on your Dashboard.
You can also pay in instalments via BPay or at a post office. Just make as many payments as you need using the customer reference number from your bill.
2. Request a payment extension for your current bill of up to 5 weeks:
Go to Request a payment extension.
You can choose to make payments in instalments (your first payment date needs to be between 2 and 5 weeks after the bill due date).
If your plan has a pay-on-time discount, this will still be applied if you request the payment extension before your bill’s due date.
3. Set up an EasiPay payment plan with regular weekly, fortnightly or monthly payments:
EasiPay makes it easier for you to know how much you're going to pay, and when. We look at your past and predicted future usage to estimate your energy costs for the next year. We can then even out your payments to suit the frequency you choose.
Jump to the EasiPay payment plan screen and we'll step you through the set-up.
If you don’t have an online account, you can Register now.