We don’t make any money from these fees.
The fee is charged as a percentage of the total amount. The fees charged are below:
Broadband payments | Energy payments | |
Visa debit card | 0.26% | 0.26% |
Mastercard debit card | 0.26% | 0.20% |
Visa credit card | 0.26% | 0.60% |
Mastercard credit card | 0.26% | 0.73% |
For energy customers, these fees only apply if you’re on a market contract. They don’t apply to standing contracts.
To avoid the fees, we always recommend you set up a direct debit using your bank account instead of your card. That way, you won’t be charged any fees and you don’t have to worry about your card expiring.