You’re probably aware of reduced postal deliveries, due to the ongoing impacts of COVID-19 on Australia Post. If you haven’t already, you can make the switch to email billing. You’ll get your bills on time, with plenty of time to pay.

Natural gas is typically billed quarterly (unless you live in Victoria where it is billed every two months), electricity monthly or every few months and hot water usually once a month.

The best way to work out when your bill's going to arrive is by looking at your next scheduled meter read – your bill will arrive shortly after that date. To find your next meter read date, head to View plan details and scroll down.