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Find copy of old bill

You can get copies old electricity, natural gas and hot water bills from My Account. Find out how to download or request them.

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Written by Radomir
Updated over 2 years ago

If you're looking for a copy of an old electricity, natural gas or hot water bill, we keep them stored in lots of handy places so you can always get quick access to them when you need to.

You'll need to download your bill history for Electricity and Natural Gas separately.

  • In your account, we keep a 2 year history of your bills. Choose See bill history on your bills screen, this is where you can view and download all your previous bills

  • If you have signed up to have email bills sent to you - check your chosen email inbox. Select and open the required bill email and scroll down to the bottom. Here you can download the PDF attachment to see the full breakdown of your bill

  • You can also shoot us a message and we'll send you any past bills that you need

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