The quickest way to do this is to Update or change your concession details online.
(Not registered in My Account yet? It only takes a few minutes to get this done.)
Have your concession details handy as we’ll need the card type, state, customer reference number and valid-from date. We’ll apply the concession to your account once we’ve received your information and confirmed your eligibility.
Your eligibility will be validated instantly if you add your concession details during office hours. If you’re adding your concession details outside of these hours, it may take 24 hours to update. Please note the concession will appear in your account during this 24-hour period. We’ll let you know as soon is it’s validated or removed.
To understand all the concessions you might be eligible for, go to Rebates & concessions.