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Understanding excluded locations in Queensland

In Queensland, there are certain places that Energex will only visit on specific days due to their remote location or access issues.

R
Written by Radomir
Updated over 2 years ago

That means, turning your power on or off is only possible on certain days. For this reason, Origin’s Move Promise won’t apply in the areas listed in the table below.

Customers in an excluded location can book their move online using this guide to select your move date:

Location

Excluded areas

Connections

Disconnections

Wide Bay & surrounds

Cooloola Cove

Rainbow Beach

Tin Can Bay

Wallu

Tuesday & Thursday

Tuesday & Thursday

Bay Islands

Russell Island

Lamb Island

Karragarra Island

Perulpa Island

Macleay Island

Tuesday

(Should a visual safety inspection be required at the property, connection will occur on a Wednesday)

Tuesday

North Stradbroke Island

Amity

Dunwich

Herring Lagoon

North Stradbroke Island

Thursday

Thursday

Coochiemudlo Island

Coochiemudlo

Tuesday

Tuesday

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