How to read your metered LPG bill | Origin Energy [Test] Help Center

If you use metered LPG, your gas for hot water, cooking, heating or barbecuing is provided directly to you through a network of pipes, with usage measured via a meter which records your gas consumption.

This guide is for our LPG customers with metered LPG. If you have received an LPG invoice for gas bottle delivery or refills, there's a different bill guide for you.

Page 1

1. Your account details – the high level details of your account, including your customer number and the tax invoice number.

2. Invoice Total and Date Due – the Invoice Total is how much you need to pay for this bill; and the Date Due is the day you need to pay this bill.

3. Account Summary – details of your past and present balance and payments, including:

Balance Brought Forward: your Account Balance, carried over from the previous bill to this one
Your new charges for this billing period
Invoice Total: the total amount to pay for this bill (the Amount Due)
Payments and Adjustments: any payments or credit memos applied to your account since your previous bill
Total Amount Due: this includes the Amount Due for this bill and any previous outstanding balance
Your usage graph: this includes your average daily usage and whether the reads were estimated.

4. Bill messaging – some of our invoices display have important messaging displayed on Page 1. Some examples of these messages may include:

Price change information
Meter read information

Page 2

5. Meter read information – a summary of this period’s meter read information, including

Present reading
Previous reading
Days in the billing period and rate per mega joule (MJ)
Daily supply rate
Total charges for this bill period

The Origin Bill image is for illustration and is indicative only.