Explore our page-by-page guide on how to read your internet bill. You'll find all the details of your broadband account, charges, payment details and due dates.
Page 1
1. Amount Due – this is how much you need to pay (incl GST). |
2. Due Date – this is the day your account will be debited for the amount on your bill. |
3. Account Details – including your account number, the tax invoice number, the date this bill was issued and your payment method. |
4. Account Summary – details of your past and present balance and payments, including:
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5. How to pay your account – paying by direct debit is mandatory for our internet plans. This section shows when the total amount will be debited from your account. |
6. Need to get in touch? This is where you'll find our contact details, including email and phone. |
Page 2
7. Payments and adjustments – a summary of payments and credits applied from any promotional offers and discounts; all of these include GST. |
8. New charges – any new charges related to your plan/s that will be shown here. These charges will be direct debited when your bill is due. If you have multiple addresses and plans, they will all be listed here. |
The Origin Bill image is for illustration and is indicative only.