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Modem set up for nbn™ FTTC

Follow our step-by-step instructions to get your Origin Home Gateway modem set up for nbn™ Fibre to the Curb (FTTC).

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Written by Radomir
Updated over 2 years ago

This article provides step-by-step instructions for step 4 of our modem set up guide, specifically for customers connecting the NetComm NF18MESH Home Gateway modem to nbn™ Fibre to the Curb (FTTC).

Before you activate your Origin Home Gateway modem, learn more about getting connected to Origin internet and read our modem set up guide.


Modem set up for nbn™ Fibre to the Curb (FTTC)

Step 1 – Find your nbn™ connection device

  • nbn™ will have sent you a white connection device which looks similar to the diagram. You will need to plug the black power cord into a powerpoint and switch it on.

Step 2 – Find the telephone socket

  • Find the telephone wall socket in your home. They’re most commonly found in the main living room, bedroom or even kitchen.

  • Plug one end of the grey telephone cable into the wall socket and the other end into the port labelled “wall socket” on the nbn™ connection device.

  • You’ll know your nbn™ FTTC connection device is online once the lights on top of the device turn a solid blue. The LAN light may flash when transferring data, this is fine.

Step 3 – Connect the modem

  • Now plug the yellow Ethernet cable into the blue WAN port on your Origin Home Gateway and the other end into the yellow Gateway port on your nbn™ connection device.

  • Once you switch on your Origin Home Gateway it will automatically connect and begin configuring itself. This may take 20 minutes or so to complete.

  • You can now connect your computer directly with an Ethernet cable using any of the 4 yellow Ethernet ports, or by Wi-Fi.

Step 4 – You're connected

  • Head back to our modem set up guide for further instructions and to finish setting up.

Need some help setting up your modem? Or have your modem set up but can't get online? Explore our troubleshooting tips for when your modem isn't connecting or won't turn on.

Alternatively, call us on 1300 980 711 and our dedicated team will be happy to help. We're available Mon–Fri, 7am–7pm (AEST).

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