nbn™ will have installed a connection device inside your home somewhere, and it most likely has a cover over it. It will often be found in your garage, but could also be inside a wardrobe, a cupboard or under your stairs.

You need to connect your Home Gateway to this nbn™ connection device. You may have to remove the cover to access the ports.

First check if your device has a cover over it. If it does, remove the cover on the nbn™ connection device by pressing the two clips on either side and lifting the cover at an angle to remove it.

Ensure that the included power cable from the port on the bottom of the nbn™ connection device is secure and that the other end is plugged into a powerpoint and switched on.

After a few minutes you should notice the POWER and OPTICAL lights on the front of the device turn solid green. If the OPTICAL light remains red or is off (after 30 minutes), please contact our Customer Support team on 1300 980 711.

Now plug the yellow Ethernet cable into the blue WAN port on your Origin Home Gateway and the other end into the UNI-D port on your nbn™ connection device. Please try UNI-D1 port first, but it may also be UNI-D2, UNI-D3 or UNI-D4.

Once you switch on your Origin Home Gateway it will automatically connect and begin configuring itself. This may take 20 minutes or so to complete.

You can now connect your computer directly with an Ethernet cable using any of the 4 yellow Ethernet ports, or by Wi-Fi.

Head back to our modem set up guide for further instructions and to finish setting up.