This article provides step-by-step instructions for step 4 of our modem set up guide, specifically for customers connecting the NetComm NF18MESH Home Gateway modem to nbn™ Hybrid Fibre Coaxial (HFC).

Before you activate your Origin Home Gateway modem, learn more about getting connected to Origin internet and read our modem set up guide.

Modem set up for nbn™ Hybrid Fibre Coaxial (HFC)

Step 1 – Find your HFC connection device

nbn™ may have already installed (or sent you) a HFC connection device somewhere in your home which looks like this diagram.
Ensure your connection device is plugged into the powerpoint and there is a coaxial cable plugged from the device into the coaxial wall outlet.
You’ll know that your nbn™ HFC connection device is online when the POWER, DOWNSTREAM, UPSTREAM and ONLINE lights turn solid green.

Step 2 – Connect the modem

Now plug the yellow Ethernet cable into the blue WAN port on your Origin Home Gateway and the other end into the UNI-D1 port on your nbn™ connection device.
Once you switch on your Origin Home Gateway it will automatically connect and begin configuring itself. This may take 20 minutes or so to complete.
You can now connect your computer directly with an Ethernet cable using any of the 4 yellow Ethernet ports, or by Wi-Fi.

Step 3 – You're connected

Head back to our modem set up guide for further instructions and to finish setting up.

Need some help setting up your modem? Or have your modem set up but can't get online? Explore our troubleshooting tips for when your modem isn't connecting or won't turn on.

Alternatively, call us on 1300 980 711 and our dedicated team will be happy to help. We're available Mon–Fri, 7am–7pm (AEST).

Modem set up for nbn™ HFC

Modem set up for nbn™ Hybrid Fibre Coaxial (HFC)