This article provides step-by-step instructions for step 4 of our modem set up guide, specifically for customers connecting the NetComm NF18MESH Home Gateway modem to nbn™ Fixed Wireless.

Before you activate your Origin Home Gateway modem, learn more about getting connected to Origin internet and read our modem set up guide.

Modem set up for nbn™ Fixed Wireless

Step 1 – Find your Fixed Wireless connection device

If you have a Fixed Wireless connection, nbn™ will have installed an external antenna outside your home. Inside your home there will be a small connection device with a cable plugged into a wall outlet (which connects to the outside antenna).
Please make sure this connection device is correctly plugged in and the POWER and STATUS lights are green (the STATUS light may be flashing, this is fine).
The outdoor antenna has been installed in a specific place to give you the best signal, so it is important not to put anything in front of it, move it, paint it or tamper with it in any way.

Step 2 – Connect the modem

Now plug the yellow Ethernet cable into the blue WAN port on your Origin Home Gateway and the other end into the UNI-D port on your Fixed Wireless connection device. Please try UNI-D1 port (on the left side) first, but it may also be UNI-D2, UNI-D3 or UNI-D4.
Once you switch on your Origin Home Gateway it will automatically connect and begin configuring itself. This may take 20 minutes or so to complete.
You can now connect your computer directly with an Ethernet cable using any of the 4 yellow Ethernet ports, or by Wi-Fi.

Step 3 – You're connected

Head back to our modem set up guide for further instructions and to finish setting up.

Need some help setting up your modem? Or have your modem set up but can't get online? Explore our troubleshooting tips for when your modem isn't connecting or won't turn on.

Alternatively, call us on 1300 980 711 and our dedicated team will be happy to help. We're available Mon–Fri, 7am–7pm (AEST).