This article provides step-by-step instructions for step 4 of our modem set up guide, specifically for customers connecting the NetComm NF18MESH Home Gateway modem to fibre internet.

Before you activate your Origin Home Gateway modem, learn more about getting connected to Origin internet and read our modem set up guide.

Modem set up for fibre internet

Step 1 – Find your fibre connection device

If your home has been cabled with ‘smart wiring’, then your fibre connection device is most likely located in a cabinet outside, and you simply need to look for an Ethernet wall socket inside somewhere to connect your Origin Home Gateway modem.
Otherwise, look for a device in your garage, inside a cupboard, under your stairs or elsewhere that looks similar to the diagram.

Step 2 – Connect the modem

Now plug the yellow Ethernet cable into the blue WAN port on your Origin Home Gateway and the other end into the Ethernet port on your connection device. The port may be yellow or another colour and there might be 1 to 4 ports – try port 1 first.
If you have an Ethernet wall socket, plug the yellow Ethernet cable directly into the Ethernet wall socket rather than the connection device.
Once you switch on your Origin Home Gateway it will automatically connect and begin configuring itself. This may take 20 minutes or so to complete.
You can now connect your computer directly with an Ethernet cable using any of the 4 yellow Ethernet ports, or by Wi-Fi.

Step 3 – You're connected

Head back to our modem set up guide for further instructions and to finish setting up.

Need some help setting up your modem? Or have your modem set up but can't get online? Explore our troubleshooting tips for when your modem isn't connecting or won't turn on.

Alternatively, call us on 1300 980 711 and our dedicated team will be happy to help. We're available Mon–Fri, 7am–7pm (AEST).