We believe paying your bills shouldn’t be hard, and are here to help. If you're finding it hard to pay your bill, or you know a new bill will be hard to pay, contact us as soon as possible. Email us hello@origin.com.au
To make it easier to pay your ongoing usage costs and pay back any debt you owe, you can set up a payment plan with:
Regular weekly, fortnightly or monthly payments of equal amounts, based on a forecast of your energy usage over the next 12 months
Any debt owing on your account rolled into the payments – so you can pay it off within two years of starting the payment plan
Payments that cover both usage and debt
When you set up your plan, and each time you change it, we send you a payment schedule with:
The number of payments you need to make to pay off any debt on your account
How long you will be making payments
The amount and due date of each payment
If you miss a payment due date, we’ll contact you to revise your payment plan and help you get back on track.
For payment extensions, call 1300 832 854 or email hello@origin.com.au
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