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Verb [e.g. Change] noun [e.g. direct debit] (sample)

For template discussion

I
Written by Inge
Updated over a year ago

[H2][Short answer][Quick answer][Other?]

  • Summarise key points

  • Summarise key points

  • If we use Fin, this could be the custom answer and then we don't need to display it.

  • If Fin goes live and we remove quick answer, we would also remove 'more info' heading and move H styles up one level. Still use accordions though.

More info H2

Use accordions sparingly

An example would be for FAQs around a theme or for multiple instructions that apply to various fuel types.

Electricity and natural gas [H3]

If more than one condition, use H4 to allow scanning

write conditions

If more than one condition, use H4 to allow scanning

write conditions

Broadband? or Internet? [h3]

write conditions (if there are any)

what to do if we don't have content yet?

LPG [h3]

if conditions? We could get Megan to write this part if we don't have content

Solar?[h3]

write conditions

Important notes [H2]

  • General things that apply to everyone

Related articles

link

link

link

[idea: use tags for unanswered keywords? update whenever article is updated?]

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