If you're in immediate danger, call 000 for emergency services.
Firstly, if you or someone you know is in immediate danger, please call 000. You can also call 1800 RESPECT or visit 1800 RESPECT for confidential information, counselling and support.
We understand that in situations of family and domestic violence, having your power remain on is critical, but managing things like your energy accounts can become overwhelming.
If you’re experiencing family or domestic violence, there's ways we can support you – please get in touch with us by:
calling us on 13 24 61, or to speak to us through an interpreter call 1300 137 427
emailing us at hello@origin.com.au (please note, it may take 2–3 business days for us to process your email).
We’ll want to spend some time to understand your circumstances. We’ve put together some information below to let you know what we’ll ask and not ask, and how we can help. You can also read our Family Domestic Violence Policy (PDF 170 kB).