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Update personal and contact details

Update personal and contact details for your electricity or natural gas account in My Account or the Origin app.

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Written by Inge
Updated over a year ago

Short answer

If there's a typo on your account or you've changed your name, or your contact details have changed, here's where to update them in My Account or the Origin app.

What you can do

Task

Where is it in My Account?

Where is it in the Origin app?

Change name or date of birth

Dashboard >
My Profile menu >
View my profile

More icon (bottom of screen) > View my profile

Update contact email address, phone number and postal address

Dashboard >
My Profile menu >
View my profile

More icon (bottom of screen) > View my profile

Related articles

Update contact preferences (to receive bills by email/manage offers)

Register for My Account (one-time task)

Download the Origin app

Log in to My Account

Log out of My Account

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