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Financial assistance – residential LPG customers

If you’re struggling to pay your home LPG bills, this article covers what you can do and how to contact us.

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Written by Inge
Updated over a week ago

Short answer

If you’re struggling to pay your home LPG bills, or you know an upcoming bill is going to be a problem, this article explains what you can do.

What you can do

Head to Manage your LPG account and click the Financial hardship tab. You’ll see support options, like getting financial counselling or setting up a payment plan with us.

And if you’d like to talk to us, the sooner you get in touch the quicker we can help. Call 13 35 74 weekdays from 8am to 6pm (AEST), except on public holidays. Our experienced customer service team is keen to help out.

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