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LPG meters and how to read them

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Written by Inge
Updated over a week ago

Summary

If LPG is piped to your property, you’ve got metered LPG. So, if you have LPG and you live in:

  • a house, you’ll have your own LPG meter

  • a unit, apartment or flat (or you run a shop in a complex), you’ll have a hot water meter that measures the LPG used to deliver hot water. (You may also have some unmetered appliances, like your cooktop, a BBQ, and central heating and cooling. This supply doesn’t get recorded by your own meter. Instead, it’s charged out at a flat daily rate.)

More info

Most LPG meters are basic meters, which means a meter reader will read them approximately every three months and pass the information to us for billing.

If access to your meter is behind locked gates or doors, you’ll need to be at your property to let the meter reader in to do a read. (The exception is if you have the Actaris/Cyble remote read meter, which we cover in this article.)

Types of meters and how to read them

There are many types of meters. Here are the most common ones.

Water flow meter – type 1

Water flow meter type 1

Read this meter from left to right. Take note of the black dials and two red dials to confirm your meter reading.

Water flow meter – type 2

Water flow meter type 2

Read this meter from left to right. Take note of all the black digits and the first digits from the first two round dials, going left to right.

Water flow meter – type 3

Water flow meter type 3

Read this meter from left to right. Take note of all four black digits and the first two red digits only.

Water flow meter – type 4

Water flow meter type 4

Read this meter from left to right. Take note of all four black digits, one red digit and one digit from the round dial that’s labelled X0,01. (In the image we’ve included, this is the dial that’s on the right.)

Water flow meter – type 5

Water flow meter type 5

This panel meter displays the reading on the digital panel. (Though the display is digital, we can’t remotely read this meter.)

Domestic diaphragm gas meter

Domestic diaphragm gas meter

Read this meter from left to right. Take note of the black dials with white digits to confirm your meter reading – and don’t include the red digits.

Hot water Actaris/Cyble remote read meter

Hot water Actaris/Cyble remote read meter

How this meter works:

  • Some properties have hot water meters that are fitted with a remote reader unit. The remote reader unit transmits an electronic signal your meter reader can pick up with a handheld reader from outside the property or nearby. This means they can get a reading even when you’re not home

  • These units are in place for when a meter is somewhere inaccessible, like in a cupboard or in the ceiling

  • There are two components to this system:

    1. The physical meter, which has the dial displaying a reading

    2. The plastic remote reading unit, usually fitted over the top. The remote reading unit does not have a display so it can only be read remotely.

Read this meter from left to right. Take note of all five black dials and two red digits.

Where to find your meter

The most common place to find your LPG meter is:

  • in front of your house

  • in your garage

  • on the porch

  • attached to an external wall

If you’re in a flat, apartment, unit or shop, your water meter is usually in your apartment or shop, under the sink or in the ceiling.

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