Summary
If LPG is piped to your property, you’ve got metered LPG. So, if you have LPG and you live in:
a house, you’ll have your own LPG meter
a unit, apartment or flat (or you run a shop in a complex), you’ll have a hot water meter that measures the LPG used to deliver hot water. (You may also have some unmetered appliances, like your cooktop, a BBQ, and central heating and cooling. This supply doesn’t get recorded by your own meter. Instead, it’s charged out at a flat daily rate.)
More info
Most LPG meters are basic meters, which means a meter reader will read them approximately every three months and pass the information to us for billing.
If access to your meter is behind locked gates or doors, you’ll need to be at your property to let the meter reader in to do a read. (The exception is if you have the Actaris/Cyble remote read meter, which we cover in this article.)
Types of meters and how to read them
There are many types of meters. Here are the most common ones.
Hot water Actaris/Cyble remote read meter
Hot water Actaris/Cyble remote read meter
How this meter works:
Some properties have hot water meters that are fitted with a remote reader unit. The remote reader unit transmits an electronic signal your meter reader can pick up with a handheld reader from outside the property or nearby. This means they can get a reading even when you’re not home
These units are in place for when a meter is somewhere inaccessible, like in a cupboard or in the ceiling
There are two components to this system:
1. The physical meter, which has the dial displaying a reading
2. The plastic remote reading unit, usually fitted over the top. The remote reading unit does not have a display so it can only be read remotely.
Read this meter from left to right. Take note of all five black dials and two red digits.
Where to find your meter
The most common place to find your LPG meter is:
in front of your house
in your garage
on the porch
attached to an external wall
If you’re in a flat, apartment, unit or shop, your water meter is usually in your apartment or shop, under the sink or in the ceiling.
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