Short answer
If you don’t need LPG anymore, because you are demolishing a house or changing the energy you use to another service like electricity, you can:
close your LPG account through My Account or the Origin app, choosing the option that tells us you’re changing your energy source, or
contact us to close your account and arrange gas bottle collection
What you can do
Don’t need LPG anymore? Close your account and contact us
Log in to My Account or the Origin app
If you’re on a computer, from the Plans & Properties menu, select Disconnect a property. Or if you’re using a mobile or tablet, select the Profile icon then choose Disconnect a property
Follow the prompts to close your account
Contact us to tell us to collect your LPG cylinders
Renovating with LPG?
Contact us if you’re renovating and you have a question about LPG bottle collection.
Moving house with LPG?
Moving out
You don’t need to tell us to collect your gas bottles
If you’re moving to a house that doesn’t use LPG, close your LPG account
Moving in
Head to Move house with LPG to find out what to do if you’re an existing customer or new to Origin LPG when you’re moving. There’s a handy list of FAQs that provides answer to common questions like ‘How do I know if my house has LPG or natural gas?’