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When to do self meter reads

You can submit a meter read anytime you like. Depending on where you are in your billing cycle, you can do the following things:

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Written by Origin
Updated over a week ago

Short answer

If you have a basic electricity or natural gas meter (a meter that needs to be physically read for accurate billing), you can submit a self meter read anytime through My Account or the Origin app – or contact us.

What you can do

When to submit a self meter read

Depending on where you are in your billing cycle, you can submit a self meter read to:

  • Track your cost-to-date and get a bill prediction

  • Have an estimated bill adjusted if you submit your read on or before the due date of the estimated bill

When we can't or don't use a self read

  • The usage shown is unusually high and doesn’t look accurate

  • The self-read wasn’t done according to our guide — check out our How to read your meter page for help

  • The number you’ve given is lower than your last actual meter read

  • You’re getting your meter exchanged

  • We discover that you’re not connected to the right meter

  • The meter is a master subtractive type (these work a bit differently)

  • We got your self-read after the bill’s due date

  • The self-read was for a final bill

  • You haven’t had an actual meter read in over 12 months

  • Your self-read came in just before your next scheduled read. This means we’ll need to wait for the official one from the meter provider

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