Trouble paying bills on time

For residential customers

I need an extension on my invoice

Please call our customer service team on 13 35 74 during business hours 8am to 5pm AEST.

I’d like to discuss a payment plan

Please call our customer service team on 13 35 74 during business hours 8am to 5pm AEST.

For business customers

I need an extension on my invoice

Please call our Credit team on 1300 788 240 during business hours 8am to 5pm AEST.

I’d like to discuss a payment plan

Please call our Credit team on 1300 788 240 during business hours 8am to 5pm AEST.

Important information

If you're a residential customer with a metered LPG account in South Australia who may be experiencing financial hardship, please read ESCOSA’s financial hardship factsheet. It provides information about your rights, what you can do if you're experiencing hardship and what to expect from your energy retailer.

For residential customers

I need an extension on my invoice

​I’d like to discuss a payment plan

For business customers

I need an extension on my invoice

I’d like to discuss a payment plan

Important information

I’d like to discuss a payment plan