Short answer
You might remove a natural gas or LPG supply if you’re planning to demolish or relocate a building. This action takes services away permanently by removing gas pipes or LPG tanks, as well as any related equipment, like meters.
This article covers how to request one-off changes and multiple changes.
What you can do
One-off natural gas removal requests
Complete our online Remove energy supply form to request your change. It guides you through the process, which differs by state.
Remove LPG supply
For LPG supply removal, call 13 35 74.
Need to manage multiple natural gas changes?
If you’re a builder, gas fitter or plumber you can register to use the Origin Connect portal to manage multiple requests through one account.
For more information, see Remove energy supply on our website.