Summary
Getting your energy bills under control is only one part of dealing with family or domestic violence. This article lists external support services that can provide you with advice and assistance to help you get your security and independence back.
List of support services
Australia-wide
Service | How they can help | Contact details |
Police | If you or your child/family is in immediate danger | |
Services Australia | Centrelink, Medicare, Child Care Social workers can provide short term counselling, support and information, and refer you to other support services | Social Work Services: |
Lifeline | Crisis support services | Call 13 11 14 |
1800 RESPECT | Free, confidential family violence and sexual assault counselling services | Open 24/7 |
Relationships Australia | Counselling, mediation and family dispute resolution services | Local call cost from anywhere in Australia |
Financial Counsellor –National Debt Helpline | Free help in managing bills and debts, or financial independence | |
Community Legal Centres Australia | A directory of community law centres in Australia | |
Women’s Legal Services Australia | Legal centres specialising in women’s legal services | |
Family Relationship Advice Line | Information and advice on family relationship issues and parenting arrangements after separation | Call 1800 050 321 |
13YARN | Free, confidential crisis support for Aboriginal or Torres Strait Islanders | Open 24/7 |
Qlife | Free LGBTI peer support to chat through a range of issues | Open daily 3pm–midnight |
MensLine Australia | Free support services for men | Open 24/7 |
New South Wales
Service | How they can help | Contact details |
NSW Domestic Violence Helpline | Counselling and referrals for women in NSW | Open 24/7 |
Queensland
Service | How they can help | Contact details |
Womensline | Free information, support, counselling and referral service for women in QLD to find pathways to safety | Open 24/7 |
Mensline | Free information, support, counselling and referral service for men in QLD | Call 1800 600 636 Open 9am–midnight, 7 days |
South Australia
Service | How they can help | Contact details |
Domestic Violence Crisis Line (DVCL) | Free information, support and referral service for women in SA | Open 24/7 |
Victoria
Service | How they can help | Contact details |
WIRE – Women's Information & Referral Exchange | Free information, support and referral service for women, non-binary and gender diverse people in Victoria | Walk-In Centre: L1, 673 Bourke St, Melbourne, Vic Mon–Fri 9.30am–4.30pm
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Safe Steps | Support services for anyone in Victoria who is experiencing or afraid of family violence | Open 24/7 |
Western Australia
Service | How they can help | Contact details |
Women's Domestic Violence Helpline | Free information, support and referral service for women in WA | Open 24/7 |
Men's Domestic Violence Helpline | Free information, support and referral service for men in WA | Open 24/7 |