Workers

Orka Works FAQs

A handy list of our FAQs

Written by Josh Boulger
Updated over a week ago

Star Rating and Points

How does my Star Rating work, and how does it affect me?

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Written by Mark Robertson
Updated over a week ago

Recruitment Pause ⏸

Understanding why there are no shifts available in your area

Written by Yass
Updated over a week ago

What documents do I need to show you during my Face-to-Face Identity Check?

How to pass your Face-to-Face Identity Check with our Ambassador.

Written by Cassie Watson
Updated over a week ago

Clock in / out radius

Clocking In and Out onsite.

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Written by Mark Robertson
Updated over a week ago

My shift is over but my cover has not arrived - what should I do?

What to do when you can't hand over your shift 📝

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Written by Mark Robertson
Updated over a week ago

How can I cancel a shift?

How to cancel a shift and our cancellation policy.

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Written by Mark Robertson
Updated over a week ago

How do I request my five year HMRC Work History online?

The quickest and easiest way to access your 5 year history

Written by Cassie Watson
Updated over a week ago

What should I know before my first shift?

Standard Procedure for your first shift.

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Written by Mark Robertson
Updated over a week ago

How can I change my job search location in the app?

📍How to update your job search location.

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Written by Mark Robertson
Updated over a week ago

What is Instant Pay?

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Written by Mark Robertson
Updated over a week ago

How can I update my profile picture?

First impressions count!

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Written by Mark Robertson
Updated over a week ago

How do I get paid?

How to receive your earnings and where to find your payslip 💰

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Written by Mark Robertson
Updated over a week ago

How much does it cost to use Orka Works?

Explaining the costs to use Orka Works for a Worker.

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Written by Mark Robertson
Updated over a week ago

Referring a friend

Earn a bonus for referring someone to the app

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Written by Mark Robertson
Updated over a week ago

Community Guidelines🤝

How to use the Orka Works platform respectfully and properly.

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Written by Mark Robertson
Updated over a week ago

How do I upload my Right to Work?

What documents do I need and how do I upload them?

Written by Cassie Watson
Updated over a week ago

Increase your chances of getting booked!

How to make sure your profile stands out from the crowd✨

Written by Amber-Lilly
Updated over a week ago

How do I apply for work?

Follow these simple steps to apply to shifts!

Written by Amber-Lilly
Updated over a week ago

What uniform do I need?

Making sure you wear the correct uniform

Written by Amber-Lilly
Updated over a week ago

How do I clock in and out of shifts?

Written by Amber-Lilly
Updated over a week ago

What breaks will I be entitled to whilst on duty?

Different assignments will have different rules on breaks you can take

Written by Nick
Updated over a week ago

What happens if I wear the wrong uniform?

Written by Tom
Updated over a week ago

Holiday Pay case studies

How Orka workers make use of their Holiday Pay allowance pot! 🍯

Written by Yass
Updated over a week ago

Holiday Pay FAQs

How does Holiday Pay work? How do you withdraw?

Written by Cassie Watson
Updated this week

Health and Safety Policy

Letting you know everything Orka Works do for your Health and Safety

Written by Cassie Watson
Updated over a week ago

Recruitment of Ex-Offenders Policy

Written by Cassie Watson
Updated over a week ago

Secure Handling of DBS Certificate Information Policy

Written by Cassie Watson
Updated over a week ago

Training Policy

Written by Cassie Watson
Updated over a week ago