TL;DR
The Alerts page has two tabs: My Alerts shows all alert rules in your workspace and their current status, while History shows every time an alert has triggered. Click any row in History to open the detail panel and review the full alert context. You can disable a rule anytime without deleting it.
Understanding the Alerts page
The Alerts page is where you manage alert rules and review past alert activity. It has two tabs:
My Alerts — all saved alert rules in your workspace
History — a log of every time an alert has triggered
To create a new alert rule, click New Alert in the top-right corner.
My Alerts
The My Alerts tab shows all alert rules created in your workspace.
Each row includes:
Rule Name
Level
Condition
Alert Creation Date
How many times the rule has triggered
An enable / disable toggle
Workspace-based visibility
Alert rules are workspace-based, not user-based.
This means all users in the workspace can see the same alert rules on this page.
Enabling and disabling rules
Use the toggle on the right side of each row to turn a rule on or off.
When a rule is disabled:
It stops monitoring
It does not trigger
No notifications are sent
The rule itself is not deleted and can be re-enabled at any time.
Editing rules after a trigger
If an alert rule has already triggered, the rule logic can no longer be edited.
Only the notification settings can still be updated.
This helps preserve the original trigger logic for historical accuracy.
Deleting rules
If an alert rule is deleted:
It is removed from My Alerts
It will no longer monitor or trigger again
Past triggered alerts will still remain visible in History
History
The History tab shows a chronological log of all triggered alerts.
Each row includes:
Rule Name
Level
Condition
Alert Trigger Date
Actual value and the percentage change based on the rule threshold
This allows you to review exactly when an alert fired and why it met the trigger condition.
Alert detail panel
Click any row in the History tab to open the detail panel on the right side of the screen.
The panel includes:
Rule Name
Monitored metric
Alert condition (operator, threshold, and comparison logic)
Alert Details
Edit Alert Rule button
Coming soon:
Ask Orpheus: To understand Why is triggered
Display Trend Chart
Troubleshooting
My alert fired, but I didn’t receive a notification
Check the following:
The alert rule is enabled
The notification channel is configured in Settings → Notifications
The notification channel is turned on
For Email: check your spam or junk folder
For Slack or Teams: make sure the webhook is still valid
For WhatsApp: confirm the number is active and formatted correctly
A rule I expected to see is missing from My Alerts
If you just created the rule, try refreshing the page.
If the rule was deleted, it will no longer appear in My Alerts — but any past triggers will still remain in History.
If the issue continues, use the chat widget in the bottom-right corner to contact our support team.