1. How do I unlock a bike?

  2. How do I park a bike?

  3. Opening hours?

  4. Do I have to pay with my phone?

  5. I have received an Oslo City Bike gi\ft card. How do I get started?

  6. What is the age limit?

  7. Do I get 5 extra day passes from OBOS with all products?

  8. Is there a GPS on the bikes?

  9. Are the bikes electric?

  10. How can I stay up to date?

  1. How do I unlock a bike?

Through a smartphone

Use the Oslo City Bike app to see the location of available bikes at any given moment. This is available on both iPhone and Android.

Go through these simple steps while being close to a station in order to unlock a bike:

  1. See to that the station shown in the app, is the station you're at (if you're placed at another location, check out this guide)

  2. Press Unlock bike

  3. The app will show you which of the locks you'll receive the bike from

  4. Lift the bicycle out of the station.

2. How do I park a bike ?

When locking a bike there are five steps to go through to make sure the bike gets locked:

  1. Check if the light next to the lock is blinking red before delivering the bike. If it is, it won't lock the bike correctly

  2. If the light next to the lock aren't blinking red, you can use the lock

  3. Put the bike in the lock, and wait for up to 10 seconds.

  4. Wait until the the light next to the lock stops blinking, then try to pull the bike out of the lock

  5. Always check the app for a confirmation that the bike has been registered as delivered on your iPhone or Android

3. Opening hours

The City Bikes are available from 05 am to 01 am.

4. Do I have to pay with my phone?

No, entering your mobile number and verification code is to confirm you as a user. The payment is done by your preferred payment card.

5. I have received an Oslo City Bike gift card. How do I get started?

Register your value code at oslobysykkel.no/en/value-code or in the app, and follow the steps from there.

6. What is the age limit?

The age limit is 18 years. You can be 15 with authorization from the parents.

The city bikes are not customized for children's seats unfortunately.

7. Do I get 5 extra day passes from OBOS with all products?

No, you only get 5 extra 24 hour passes when buying a season pass at full price, as a member of OBOS. Products bought with discount or special offers does not include this benefit.

8. Is there a GPS on the bikes?

No, we do not have GPS on the bikes.

9. Are the bikes electric?

No.

10. How can I stay up to date?

Follow us on Facebook, Instagram and our website for updates.

I have more questions!

You can send us a message here or in the app. You can also email us at post@oslobysykkel.no.

We love hearing from you and will answer you as fast as we can! You can also reach us by phone +47 91589700 between 07.00 - 22:45, Monday to Sunday.

Did this answer your question?