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Order Statuses
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Written by Team Original
Updated over a month ago

To keep you informed, here are the three main stages of your order:

  • Pending: This status means we’re currently awaiting payment.

  • Processing: Your payment has been received, and your order is being prepared for dispatch. This usually takes 1–3 working days, though occasionally, it may take a bit longer.

  • Complete: Your order has been dispatched! You will receive a dispatch note via email to confirm the shipment. If you selected a tracked shipping option, you’ll receive tracking details in your email confirmation.

We hope this makes tracking your order simple and clear. Please don’t hesitate to reach out if you have any questions!

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