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What should I expect during a service visit?

Updated this week

Our standard service process:

1. Arrival (5 minutes)

  • Technician texts 30 minutes before arrival

  • Arrives in branded vehicle, wearing uniform

  • Introduces themselves and confirms the issue

2. Assessment (15-45 minutes)

  • Thorough inspection using AI diagnostics

  • Photos of identified issues

  • Explanation of findings in plain language

3. Solution & Pricing (10-15 minutes)

  • Detailed explanation of recommended solution

  • Fixed price quote provided

  • Alternative options if applicable

  • Your questions answered

4. Work Completion (time varies)

  • Work begins only after your approval

  • Regular updates on progress

  • Clean work area

  • Final testing and verification

5. Wrap-up (10 minutes)

  • Demonstration of completed work

  • Photo documentation provided

  • Invoice and warranty information

  • Answer any remaining questions

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