Reservations

From basic questions to the detailed reservation creation explanation - everything is in here.

Ilija Milovic avatar Marija Glavonjic avatar
13 articles in this collection
Written by Ilija Milovic and Marija Glavonjic

How to add notifications/notes in OTA Sync?

Forget about papers and phone notes and get notified.
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Written by Ilija Milovic
Updated over a week ago

Difference between overbooking & split reservations?

What is the difference between overbooking and split reservations and how to handle them
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Written by Ilija Milovic
Updated over a week ago

How to update reservation status and do various reservation actions?

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Written by Ilija Milovic
Updated over a week ago

How to charge reservation with OTA Payments (STRIPE)

charging virtual cards, automatic charging, charge reservations
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Written by Ilija Milovic
Updated over a week ago

How to add a new private reservation?

Marija Glavonjic avatar
Written by Marija Glavonjic
Updated over a week ago

Why can’t I change the reservation?

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Written by Marija Glavonjic
Updated over a week ago

When I get a new reservation, do I have to allocate a room manually?

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Written by Marija Glavonjic
Updated over a week ago

How is a room allocated to a reservation?

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Written by Marija Glavonjic
Updated over a week ago

How did a reservation get confirmed for a lower amount than it is set in OTA Sync?

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Written by Marija Glavonjic
Updated over a week ago

How did the reservation for fewer nights than the minimum set up come in?

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Written by Marija Glavonjic
Updated over a week ago

Can I charge the reservation amount through the system?

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Written by Marija Glavonjic
Updated over a week ago

How do I delete/cancel a private reservation?

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Written by Marija Glavonjic
Updated over a week ago

Private reservation won't delete, what can I do?

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Written by Marija Glavonjic
Updated over a week ago