We want your hearing aids to arrive quickly and safely. Here's everything you need to know about how we ship.
Processing Time
Most orders are processed and dispatched within 1–3 business days of purchase.
Orders placed on weekends or holidays will begin processing the next business day.
You'll receive a shipping confirmation email with your tracking number as soon as your order leaves our facility.
Shipping Methods & Estimated Delivery
Method | Estimated Delivery |
Standard Shipping | 5–7 business days after dispatch |
Expedited Shipping | 2–3 business days after dispatch |
Delivery times are estimates and may vary based on carrier volume, weather, and your location.
Carriers We Use
We ship via major carriers including USPS, UPS, and FedEx. The carrier for your order will be shown in your shipping confirmation email.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected method.
Free shipping may be available on qualifying orders — check our website for current promotions.
Shipping to P.O. Boxes
We can ship to P.O. Boxes via USPS. If you select expedited shipping, please provide a physical address as UPS and FedEx do not deliver to P.O. Boxes.
Delays
While rare, delays can occur due to carrier issues, high-volume shipping periods (holidays), or weather events. If your order hasn't arrived within the estimated timeframe, contact us at Care@OTCHealthMart.com with your order number and we'll investigate promptly.