Campaigns may stop running for a few common reasons:
An end date was set on your campaign
A payment issue (such as a declined card)
Creative fatigue from running the same ads for an extended period
Ad policy restrictions from platforms like Meta, Google, or TikTok
Don’t worry, someone on the Otis team will reach out to address these issues immediately.
If none of the above apply, please get in touch with our support team at support@meetotis.com, and we’ll help resolve the issue.