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Cancelling your Oto subscription
Cancelling your Oto subscription

How to cancel or request a refund

Edmund Farrar avatar
Written by Edmund Farrar
Updated over a week ago

If you’re thinking of cancelling your free trial because you’ve not had enough time on the app to decide if you’d like to buy an Oto subscription, email hello@joinoto.com

For more information on Oto, you’ll find our FAQs here

How do I cancel my Oto subscription?

You can cancel your subscription at any time through the app. You can do this by clicking on the person icon the top left hand corner of your Home Screen.

From here, head to the cog wheel icon in the top right hand corner of the screen.

Then click on 'Account’ and then 'Cancel subscription'.

Once you have selected a cancellation reason, you'll be sent to the relevant app store for your subscription (Apple App Store/Google Play Store) and will be able to confirm the cancellation.

If you cancel today, you’ll still be able to use Oto as normal until your billing period ends.

How do I get a refund?

Email hello@joinoto.com and we’ll be happy to help.

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