We're really sorry to see you go!

Please note:

  • If you are cancelling your free trial because you feel like you haven't had enough time with the app, please get in touch with a member of our team. We'd be really happy to help.

  • If you decide to cancel your subscription midway, you will keep access to Oto Pro until your billing period is over.


How do I cancel my subscription?

In-app payments are handled by Apple or Google directly.

Please use this link to find out how to cancel if you are an Apple user.

Please use this link for a similar guide for Android devices.

If you first signed up on our website and would like to cancel through the app:

  1. Open the Oto app

  2. Go to settings

  3. Stripe subscription

  4. Cancel

If this doesn't work, please don't hesitate to contact us.

How do I get a refund?

Please get in touch with us if you'd like to request a refund.

If you're after a bit more information about the app, or just in general, check out our FAQ's here.

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