Troubleshooting & Getting Support
Find quick fixes and step-by-step guidance for common app issues, errors or syncing problems.
8 articles
Assessment Support Guide
Biosensor Support Guide
I've completed a measurement but cannot see the results
I Have Paired the Sensor, but the App Doesn’t Detect My Heart Rate
I'm seeing an odd ECG graph during the assessment
The App Does Not Detect My DC Readings
My app will not download
I can't find the App on the Apple Store / Google Play