To have insight into conversations happening in the mobile app, full admin users have visibility into all mobile chat messages via the Team Page. Admins can view messages within the team wall, staff wall, and direct message chats between team members. Follow the directions below to view messages within chat channels:
Navigate to the team’s page and select the Messages tab. On the Message Type menu, choose Mobile Chat.
2. When Mobile Chat is selected, the layout displays all Chat Channels within the team on the left of the screen. Click on a chat channel to view the channel thread content on the right side of the screen. Full Admins will have access to view all chat channels.
3. Content for chat channels will display messages from the last 12 months.